ABOUT US

ABOUT Merril Hotel

Vision


To fill your world with comfort and exceptional “at home feeling” hospitality through delivery of unique experiences. We strive to make every guest entering Merril Hotel become a friend on leaving. This represents our collective qualities- mental and moral- that uniquely distinguishes us in the marketplace. Whilst our hotel is constructed with bricks and mortar, it is our people, and the relationships that they build with other people, that provide the real strength that allows us to grow and prosper.

Mission


We strive to be recognized as “the preferred Hotel” of Choice through: dedicated leadership, teamwork and kindness, Merril Hotel will demonstrate consistent commitment to delivering compelling services exceeding guest expectations with style and grace. We will constantly enhance our Guest experience through our passionate people, ongoing innovation and leading edge technology.


Our Core Values


Our Core values focus on the customer as the reason for our very existence. Our staff forms the foundation and fundamentals of our business culture. Our integrity, values and ongoing investment in our people and property will provide exceptional returns to stakeholders and ensure continued, sustainable growth. Through acts of kindness we will make a positive difference to our guests, our colleagues, our communities and our environment.

Hotel statistics

768 Guest Stay
632 BOOK ROOM
1024 MEMBER STAY
256 MEALS SERVED